Privacy Policy
How National Engineering Works collects, uses, protects, and handles your business and personal information.
01. Introduction & Scope
National Engineering Works ("we", "our", or "us"), operating from C-162, Chincholi MIDC, Solapur, Maharashtra 413255, India, is committed to respecting and safeguarding your privacy. This Privacy Policy outlines our practices regarding information collected through our website, quotation inquiries, technical consultations, and commercial interactions for food processing machinery and turnkey plants.
02. Information We Collect
When you interact with our platform or submit an equipment inquiry, we may collect:
- Contact Information: Name, business name, email address, phone number, and factory/installation location.
- Project Requirements: Target crop types (e.g., Toor, Chana, Paddy, Wheat), daily throughput capacity (TPD / TPH), plant dimensions, and machinery specifications.
- Technical Communications: CAD sketches, layout preferences, and correspondence regarding custom equipment sizing.
- Usage Data: Standard server logs, device identifiers, and browser details used to optimize website performance.
03. How We Use Your Information
Information collected is strictly utilized for legitimate industrial and commercial purposes:
- Preparing accurate machinery quotations, flowcharts, and technical proposals.
- Coordinating engineering consultations, factory visits, and on-site plant assessments.
- Fulfilling equipment manufacturing contracts, dispatch notifications, and warranty services.
- Providing technical manuals, maintenance updates, and spare parts assistance.
- Improving website navigation and response times for customer inquiries.
04. Information Sharing & Confidentiality
We uphold strict commercial confidentiality:
- No Data Selling: We do not sell, rent, or trade your contact information or project data to any third-party marketers.
- Proprietary Layouts: Custom plant designs and factory layouts shared with us remain confidential.
- Logistics & Compliance: Information is only shared with verified logistics/transport partners for equipment delivery or when required by statutory Indian law.
05. Data Security & Retention
We implement industry-standard physical, electronic, and managerial safeguards to protect commercial inquiries from unauthorized access, alteration, or disclosure. Inquiries and correspondence are retained only for the duration necessary to support client relations, machine warranties, and regulatory tax compliance.
06. Contact Our Compliance Officer
If you have questions regarding this Privacy Policy or wish to review, update, or remove your contact information, please contact us:
National Engineering Works
C-162, Chincholi MIDC, Solapur, Maharashtra 413255, India
Email: nationalengineering973@gmail.com
Phone: +91 9634781042